Customer Care Champion (LS19)
The role offers a full time equivalent (FTE) salary of £24-26,000, with the flexibility of 20-25 hours per week.
For 20hpw, the role offers £12,800-£16,000 per annum
For 25hpw, the role offers £13,866-£17,333 per annum
Do you have what it takes to step into a BRAND NEW role with Lifesure and make it your own? We have an exciting opportunity for an individual who has a genuine interest in customer care, excellent communication skills, and can efficiently disseminate data and information.
At Lifesure, our values are caring, commitment, integrity, family, and delight. They are at the heart of everything we do. We are currently recruiting for a Customer Care Champion to join the marketing team and embrace all these values as part of their role in our high challenge, high support culture.
Using your customer care experience, skill in English, both written and verbal and an understanding of customer care metrics, you will be an integral part of a department that genuinely makes a difference to the business's success.
This job would suit an individual who is customer focused through and through, can quickly get to the crux of the situation and is confident in communicating at different levels. If you are looking for an exciting role that will utilise your previous customer care and claims experience and offers flexibility, we would love to hear from you.
The main purpose of the role is to monitor, evaluate, respond to and report on customer feedback in the areas of:
Please read the full job description before applying.
A full DBS clearance and valid ID check (address records and CCJ/bankruptcy checks) will be conducted at offer stage.
For further details please download the job description below: